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This guide provides details on local, state and national resources for individuals and families who experience food and housing insecurity or need health, mental health, or legal services.

If you or someone you know are in a situation that is potentially life-threatening, get immediate emergency assistance by calling 911.

General Resouces

Mass 2-1-1 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources.

Available 24 hours a day, 7 days a week, Mass 211 is an easy way to find or give help in your community.

Mass 211 responds immediately during times of crisis, to field calls regarding the crisis and to direct callers to services most appropriate for their needs. If you are unable to reach 2-1-1 due to your telephone or cell phone carrier, a toll-free number is available 1-877-211-MASS (6277). Click here to visit their website and view resources in over 100 languages.

The Massachusetts Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency.

DTA serves residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities. Those served by the Department include children, elders, and people with disabilities.


This guide was created and is maintained in collaboration with the Dedham Public Library and the Dedham Human Rights Commission, with support from funds provided by Dedham Savings. The inclusion of these resources is for informational purposes only and does not constitute an endorsement by the Dedham Public Library, the Dedham Human Rights Commission, or Dedham Savings.